Privacy Policy

1. Data Controller

Katana is responsible for processing your personal data. You can contact us at:

• Katana
• Chișinău, Moldova
• Email: privacy@katana.md

2. Data We Collect

We collect the following types of personal data:

• Account Information: Name, email address, and password when you create an account.
• Order History: Your purchases, shipping addresses, and billing information.
• Browsing Data: Anonymous page views and site usage via privacy-first analytics (no cookies required).
• Music Preferences: Connected streaming services and wishlist activity to personalize recommendations.

3. How We Use Your Data

• Processing and fulfilling your orders
• Providing personalized product recommendations
• Sending order updates and, with your consent, promotional emails
• Improving our website and services

4. Data Sharing

We share your data only when necessary:

• Payment Processors: To process transactions securely
• Shipping Partners: To deliver your orders
• Analytics (Plausible): Privacy-first analytics that doesn't track individuals

We never sell your personal data to third parties.

5. Your Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of all data we hold about you
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your account and personal data
• Right to Data Portability: Export your data in a machine-readable format
• Right to Object: Object to processing of your personal data

You can exercise these rights from your account settings.

6. Data Retention

• Account Data: Retained until you delete your account
• Order Records: Kept for 7 years for tax and legal compliance
• Analytics Data: Aggregated data retained indefinitely, personal data not collected

7. Contact Us

For any privacy-related questions or to exercise your rights, contact us at:

privacy@katana.md